FREQUENTLY ASKED QUESTIONS
How much does RMS Coach cost?

 

You can try it out for free. After you've determined it will work for your needs, you pay a flat fee of $300 for the duration of your license. Remember - this fee entitles you and everyone else involved with your production to use RMS Coach on as many computers as you want.

 

You've convinced me! How do I order and get going with a full purchase?

For MTI shows, contact your show licensing agent to acquire RehearScore.

For R&H shows, the process to acquire AccompanEase is all done online:

If you haven't done so already, start by downloading the Free Trial Version. Once you have the program installed, you'll need to purchase an unlock code to gain full access to the show. See "How do I unlock AccompanEase". If you need assistance, just give us a call at 212/620-0774.

For pricing information please click here.

If I do a later production of the same title for which I rented AccompanEase, can I use my unlock code again?

This applies to the R&H licensed version of RMS Coach, AccompanEase.

Sorry. Each production is treated separately. A subsequent run of the same title will need a new unlock code.

What if I change my mind about using AccompanEase after I purchase an unlock code?

This applies to the R&H licensed version of RMS Coach, AccompanEase.

Due to the nature of the product, we unfortunately cannot offer any refunds after an unlock code has been purchased. Before going forward with the unlock process, please be sure to test AccompanEase throroughly and make sure it works for your needs.

I'm trying to download AccompanEase from this website, but the link doesn't seem to be working.

If you're viewing this website using Internet Explorer, there may be a setting you will need to adjust in Internet Explorer to make the download link work correctly.

  1. Within Internet Explorer, click on the Tools menu and select Compatibility View Settings.
  2. Add this website to the Compatibility View list by clicking the Add button. Or:
  3. Click the button for "Display all websites in Compatibility View."
  4. Click the Close button to close that window.
  5. Return to the AccompanEase (RMS Coach) download page. The download links should look and work properly.

This setting only needs to be adjusted for Internet Explorer; if you view this website using Firefox (or some other browser), the download links should look and function correctly.

I attempted to pay for AccompanEase via Google Wallet but my credit card was declined. What should I do?

We use Google Wallet as our credit card processor because you have the ability to pay securely—no one at RMS ever sees your credit card details. However, because of this, we have no access to information about issues which may have caused your card to be declined. The following links may be of assistance:


Do you accept P.O.'s (Purchase Orders)?

Unfortunately we do not. Payment can be made by check or credit card (using Google Checkout).