FREQUENTLY ASKED QUESTIONS
How much does RMS Keyboards cost?

The cost is based on the show and the length of your run. Please see this pricing guide for details.

How do I purchase RMS Keyboards?

Purchasing RMS Keyboards is done through the demo version of the program itself.

(Please note: while you can run the demo on any computer, actual RMS Keyboards unlock requests should be made from the computer being used in performance! You don't necessarily need to pay from this computer. But since each unlock code is computer specific, you do need to submit the request from it.)

  1. Download the demo for your specific show.
  2. Install onto the computer you intend to use in performance.
  3. When you run the program, click on the "purchase" button.
  4. Fill out the requested information and hit the "submit" button.
  5. We will confirm your rights and send you an invoice that can be paid by check or credit card.
  6. Once payment has been received, we will send you an unlock code for the program.
I have already purchased RMS Keyboards and want to use it on another computer. What do I do?

Each computer you use RMS Keyboards on needs to have its own unlock code. To request an unlock code for an additional computer:

  1. Download and install the appropriate show from our website on the computer you want to use.
  2. When the program launches, click on the authorize button.
  3. Fill out the appropriate information and click on "submit." To save time, please enter your RMS Keyboards license number (RMSKB-xxxxxx) where indicated. This will make it easier and faster to locate your booking.
  4. We will confirm that your production has already purchased the program.
  5. We will email you an unlock code that can be pasted into the program.
Do you accept P.O.'s (Purchase Orders)?

Unfortunately, we do not. Payment can be made by check and credit card (using Google Checkout).

I want to use RMS Keyboards, but don't have performance rights for the show. What do I do?

While the demo version of RMS Keyboards™ can be used by anyone, the full version can only be licensed by organizations that have acquired the performance rights through the appropriate organization.

For R&H licensed shows, please contact Rodgers & Hammerstein Theatricals.

For MTI licensed shows, please contact Music Theater International.

What is the difference between Beauty and the Beast and Beauty and the Beast (Alternate Orchestration)?

MTI licenses two versions of Beauty and the Beast: a version just called "Beauty and the Beast", and version which is labeled "Alternate Orchestration".

The standard "Beauty and the Beast" arrangement is for a smaller orchestra (11), and has just two keyboard parts. The alternate orchestration is for a larger orchestra (21), and has three keyboard parts.

I want to install RMS Keyboards on both Mac and Windows computers. Will I need to buy separate licenses for each type of system?

No. You are entitled to a certain number of unlock codes with each RMS Keyboards license (one for each keyboard book in the show, plus one additional for backup). It doesn't matter if these codes are used to unlock Macs or Windows systems. And you are welcome to mix it up, depending on your available hardware.

I attempted to pay for RMS Keyboards via Google Wallet but my credit card was declined. What should I do?

We use Google Wallet as our credit card processor because you have the ability to pay securely—no one at RMS ever sees your credit card details. However, because of this, we have no access to information about issues which may have caused your card to be declined. The following links may be of assistance: