FREQUENTLY ASKED QUESTIONS
How do I order Sinfonia for my production?

If you've licensed a show through R&H, get in touch with us. We'll be happy to give you a price quote and set you up with a contract for InstrumentalEase.

If your show is licensed through MTI, contact your MTI representative. They will issue you a contract for OrchExtra.

How much does a system cost?

Sinfonia is rented for a minimum duration of either 4 weeks or 2 weeks beyond your performance run (whichever is longer). The weekly rate depends on a few parameters, basically reflecting your performance license. If you contact us, we can generate a specific quote.

Do you accept P.O.'s (Purchase Orders)?

Unfortunately, we do not. Payment can be made via check or credit card (via Google Checkout).

How long can I have a system?

Typically we rent the system for a period of four weeks (including your production dates), or for longer productions, two weeks prior to opening night. This way we can ensure that you have the system long enough to prepare and practice outside of rehearsals for the best experience and smoothest performance(s).

What’s included with the rental system?

We ship:

  1. a laptop computer – preloaded with your show and preprogrammed with all the edits notated in the score.
  2. MIDI Keyboard – in essence, your piano interface with the system. Each key is labeled and assigned to perform a specific function to help ensure a smooth performance (regardless of stage mishaps).
  3. An audio box that sends the audio from the laptop to your sound system.
  4. A number pad – to help relocate to different sections within a song. And 
  5. Miscellaneous cables, a score and documentation.
Can I purchase this software so I can run it on my own machine?

The Sinfonia software and all of the show data are tied into our rental package structure. Sinfonia lives in a very specific environment (hence its availability as a rental product); nonetheless, we are at work on a downloadable version of the software which we hope to be able to release soon!