top of page

On my browser (Internet Explorer)^ the Download link isn't working. What should I do?

The simplest solution is to try a different browser, like Firefox, Safari, or Chrome.

However, if you must use Internet Explorer, there may be a setting you will need to adjust to make the download link work correctly.

  1. Within Internet Explorer, click on the Tools menu and select Compatibility View Settings.

  2. Add this website to the Compatibility View list by clicking the Add button. Or:

  3. Click the button for "Display all websites in Compatibility View."

  4. Click the Close button to close that window.

  5. Return to the program download page. The download links should look and work properly.

AdobeStock_175210385_edited.png
bottom of page