Privacy Policy
Protecting your private information is our priority. This Privacy Policy applies to www.rms.biz, accounts.rms.biz, and www.rehearsalliveshare.com (collectively, the “Websites”), Realtime Music Solutions, LLC, and governs data collection and use through the Websites and related software services, including Sinfonia, RMS Coach, RMS Keyboards, RMS Mix, RMS Creator, Sides, and Rehearsal Live Share (collectively, the “Services”). Unless otherwise noted, references to Realtime Music Solutions, LLC or RMS include its Websites and Services. The Websites provide news and information. The Services are marketed, delivered, and administered through the Websites. By using the Websites and/or Services, you consent to the data practices described in this Privacy Policy.
Collection Of Your Personal Information
RMS may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by RMS. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used to operate the Services, maintain service quality, and provide general statistics regarding use of the RMS Websites.
RMS encourages you to review the privacy statements of websites you choose to access from RMS so that you can understand how those websites collect, use, and share your information. RMS is not responsible for privacy statements or other content on websites outside the RMS Websites.
Use Of Your Personal Information
RMS collects and uses your personal information to operate its Websites and deliver the Services you have requested.
RMS may also use your personally identifiable information to inform you of other products or services available from RMS and its affiliates. RMS may contact you through surveys to conduct research about your opinion of current Services or potential new Services.
RMS does not sell, rent, or lease its customer lists to third parties.
RMS may share data with trusted partners to help perform statistical analysis, send email or postal mail, provide customer support, or arrange deliveries. Such third parties are prohibited from using your personal information except to provide these services to RMS and are required to maintain its confidentiality.
With your permission, RMS uses analytics and advertising technologies across www.rms.biz and accounts.rms.biz to understand how visits to the RMS marketing site lead to account creation and activity, software downloads, invoices, and purchases. This may include referral information, device and browser information, pages viewed, and identifiers such as Google click identifiers, which may be associated with later account or purchase events for measurement and attribution.
Necessary cookies and similar technologies are used to operate and secure the Websites, provide account access, process purchases, deliver software, and remember your privacy choices. Analytics and advertising technologies are optional. You may accept or decline analytics and advertising separately, and declining them will not affect account access, purchases, or downloads. You may change or withdraw your choices at any time using the Cookie Settings control available on the Websites.
RMS will disclose your personal information without notice only if required by law or in the good-faith belief that such action is necessary to: (a) comply with the law or legal process served on RMS or the site; (b) protect and defend the rights or property of RMS; or (c) act under exigent circumstances to protect the personal safety of users of RMS or the public.
Security Of Your Personal Information
RMS secures your personal information from unauthorized access, use, or disclosure.
Children Under Thirteen
RMS does not knowingly collect personally identifiable information from children under thirteen. If you are under thirteen, you must ask your parent or guardian for permission to use the Websites or Services.
Data Retention
We may retain personal information where required by law or where we have an ongoing legitimate business need to do so. For example, we may retain such information to provide a Service you requested, comply with applicable legal, tax, or accounting requirements, prevent fraud, resolve disputes, enforce our contracts and terms, or protect safety. We may retain certain information about an account to prevent a user from opening a new account.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt out of receiving certain announcements. You may opt out of receiving communications from RMS by contacting us:
Web: www.rms.biz or www.rehearsalliveshare.com
Email: info@rms.biz
Phone: +1-212-620-0774
Deleting Your Data
You may request deletion of personal information we have collected and stored, subject to the Data Retention policy above. To request deletion, use our contact form at www.rms.biz/contact/. If you request deletion, you may no longer be able to use or access the Services. If you share devices with someone else who uses the Services, that person may lose related account information and access. If you later use the Services again, RMS may treat this as a new account and collect information associated with that account in accordance with this Privacy Policy.
Changes To This Statement
RMS may update this Privacy Policy to reflect changes in its practices, Services, legal obligations, or customer feedback. RMS encourages you to review this statement periodically.
Contact information
RMS welcomes questions or comments regarding this Privacy Policy. If you believe RMS has not adhered to this statement, please contact:
Realtime Music Solutions, LLC
110 West 25th Street, #5
New York, New York 10001
www.rms.biz/contact/
Telephone: +1-212-620-0774
Effective as of March 28, 2017
Updated as of September 29, 2026