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Privacy Policy


Protecting your private information is our priority. This Statement of Privacy applies to, (collectively, the "Websites"), Realtime Music Solutions, LLC and governs

data collection and usage therefrom and through use of related software services including Sinfonia, RMS

Coach, RMS Keyboards, RMS Mix, RMS Creator, Sides, and Rehearsal Live Share (collectively,

"Services"). For the purposes of this Privacy Policy, unless otherwise noted, all references to Realtime

Music Solutions, LLC, RMS, its Websites, and its Services. The Websites are news and information sites.

The Services are software services marketed, delivered, and administered through the Websites. By using

the Websites and/or Services, you consent to the data practices described in this statement.

Collection of your Personal Information


RMS may collect personally identifiable information, such as your name. We may gather additional

personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by RMS. This

information can include: your IP address, browser type, domain names, access times and referring website

addresses. This information is used for the operation of the service, to maintain quality of the service, and

to provide general statistics regarding use of the RMS website.

RMS encourages you to review the privacy statements of websites you choose to link to from RMS so

that you can understand how those websites collect, use and share your information. RMS is not

responsible for the privacy statements or other content on websites outside of the RMS website.

Use of your Personal Information


RMS collects and uses your personal information to operate its website(s) and deliver the services you

have requested.

RMS may also use your personally identifiable information to inform you of other products or services

available from RMS and its affiliates. RMS may also contact you via surveys to conduct research about

your opinion of current services or of potential new services that may be offered.


RMS does not sell, rent or lease its customer lists to third parties.


RMS may share data with trusted partners to help perform statistical analysis, send you email or postal

mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using

your personal information except to provide these services to RMS, and they are required to maintain the

confidentiality of your information.


RMS may keep track of the websites and pages our users visit within RMS, in order to determine what

RMS services are the most popular. This data is used to deliver customized content and advertising within

RMS to customers whose behavior indicates that they are interested in a particular subject area.


RMS will disclose your personal information, without notice, only if required to do so by law or in the

good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply

with legal process served on RMS or the site; (b) protect and defend the rights or property of RMS; and,

(c) act under exigent circumstances to protect the personal safety of users of RMS, or the public.


Security of your Personal Information


RMS secures your personal information from unauthorized access, use or disclosure.


Children Under Thirteen


RMS does not knowingly collect personally identifiable information from children under the age of

thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use

this website.


Data Retention


We may retain personal information where required by law or where we have an ongoing legitimate

business need to do so. For example, we may retain such information to provide you a service you have

requested, to comply with applicable legal, tax or accounting requirements, or where necessary for fraud

prevention, dispute resolution, enforcement of our contracts and terms, or for safety reasons (e.g., we may

retain certain information about an Account to prevent that user from opening a new Account).


Opt-Out & Unsubscribe


We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain

information. Users may opt-out of receiving any or all communications from RMS by contacting us here:


Deleting Your Data


We offer you the ability to request deletion of personal information we have collected and stored about

you, subject to our Data Retention policy described above. If you would like to have your personal

information deleted, please send a request through our contact form at Please also

note that if you request deletion of your personal information, you may no longer be able to use or access

the Services, and if you share devices with someone else who uses the Services, that person may lose

related account information and access. If you decide to use or access the Services again, RMS may

consider this a new Account and may collect personal information associated with that Account in

accordance with this Privacy Policy.

Changes to this Statement

RMS will occasionally update this Statement of Privacy to reflect company and customer feedback. RMS

encourages you to periodically review this Statement to be informed of how RMS is protecting your


Contact Information


RMS welcomes your questions or comments regarding this Statement of Privacy. If you believe that RMS

has not adhered to this Statement, please contact RMS at:

Realtime Music Solutions, LLC

110 West 25th Street, #5

New York, New York 10001

Email Address:

Telephone number:


Effective as of March 28, 2017

Updated as of September 14, 2021

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